Package Includes: Jumpsuit and Character Mask. (Dagger Not Included)
ONLINE PURCHASES
Final Sale Items
-
Discounted and clearance items are final sale.
Return Requests
-
Return requests must be emailed to diamond@funservicescolorado.com.
-
Requests are reviewed case by case; not all will be approved.
-
Do not send items back without approval — they will not be accepted.
-
Return claims must be made within 30 days of purchase.
-
Shipping costs are not refunded, and we do not provide return labels or cover return shipping.
Return Eligibility
-
Item must be in the same condition received: unused, unworn, with tags, and in original packaging.
-
Receipt or proof of purchase required.
Damages & Issues
-
Inspect your order upon arrival and contact us immediately if an item is defective, damaged, or incorrect so we can make it right.
Exchanges
-
We do not offer direct exchanges.
-
The fastest method is to return the original item (if approved) and place a new order.
Refunds
-
We will notify you when your return is received and inspected.
-
If approved, a refund will be issued to your original payment method.
-
Your bank or credit card company may take additional time to post the refund.
-
Shipping costs are not refunded.
Shipping & Delivery Notices
-
We are not responsible for stolen or lost packages. All shipments include tracking.
-
Orders placed on or after October 16, 2026, are not guaranteed to arrive by Saturday, October 24, 2026.
-
Orders placed on or after October 23, 2026, are not guaranteed to arrive by Halloween.
-
No returns are accepted after October 31, 2026.
Everyday Party Supplies
-
May be returned for a full refund within 30 days, must be unopened, in sellable condition, and include a receipt.
-
Shipping costs are not refunded.
Contact
For any return questions: diamond@funservicescolorado.com
IN-STORE PURCHASES
-
Costumes, costume accessories, makeup, Halloween products, and seasonal products are not returnable or exchangeable.
